Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unopened and original seal intact of original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at customersupport@inheritenergy.info. Please note that returns will need to be sent to the following address: 11175 Azusa Court, Suite 110  Rancho Cucamonga, CA 91730

Refunds/Replacement are NOT guaranteed for items lost or stolen during transit or post delivery —

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at customersupport@inheritenergy.info 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
No exchanges will be granted for any products that are not in their factory sealed packaging 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at customersupport@inheritenergy.info